Q: Do I have to be around while you organize?

It depends on the space. Initially it is helpful to have you present to give direction about what stays and goes, and when we finish we need you there to check out the space, make any changes and have you sign off on it.  Of course, if everything stays then you don’t need to be there but we always encourage participation.

Q: Do I have to get rid of things, and if so, how?

In most circumstances you will have to part with items. To help get you on the right track, we can go through your items with you and determine what stays and what goes, or you can give general direction about the kinds of items that can go. You have the option of then discarding, selling or donating them. In each case, we have suggestions to help you make the best choice.

Q: What is your cancellation policy?

If you cancel a job you put a deposit on and do not reschedule, you will lose the deposit and it will serve as a consultation fee.

Please try to give us as much notice as possible when postponing a job so we may book someone else for that time.

Q: What forms of payment do you accept?

We accept cash, check, Venmo and Zelle. Payment is made at the end of each work session.

Q: What are your hours?

Generally we schedule jobs to start between 10-10:30am and work for 3 hours max. We do work weekends too at no extra charge, so let us know if that is something you prefer. And, if the job requires two days, we like to schedule both days at once so you are on the calendar and we can get your job finished faster.

Q: Are there any former clients I can contact?

Yes. We can provide you with references so you may speak with former clients to get a feel of what we do first hand.  We are also listed on Yelp.com, Google, and Angi (formerly Angie’s List)- all provide reviews that were posted by clients.