Q: Do I have
to be around while you organize?
Not usually. Initially it is helpful to have you present to give direction about what stays and goes, and when we finish we
need you present to go over the space, make any changes and have you sign off on it. Of course, we always encourage
participation so if you want to be present, we welcome it.
Do I have to get rid of things, and if so, how?
A: In most circumstances you will have to part with items. Many of us hold onto things we no longer use, or are broken.
In fact, only 20% of what we own we actually use! The rest we think we might use...someday. To help get you on the right
track, we can go through your items with you and determine what stays and what goes, or you can give general direction about
the kinds of items that can go. You have the option of then discarding the items, selling them or donating them. In each case,
we have suggestions to help you make the best choice.
Q: What forms of payment do you accept?
A: We accept cash, check, PayPal, Venmo and credit cards*- Visa or Mastercard
*subject to a 3% processing fee
What happens if I cancel a job I have put a deposit on?
A: If you cancel a scheduled job, you will not get the deposit returned. It
will be kept as a consultation fee. We do this for two reasons:
1. We have set aside
time to organize your space and cannot book anyone else for that time. If you cancel, especially close to your project
date, then we are unable to book someone else.
2. Sometimes potential clients give us a deposit
and schedule a day only to later cancel because they have gotten ideas from us and think they want to do it themselves.
This protects us from giving away too much free information.
Q: What are your hours?
A: Generally we schedule jobs from 10:30 am to 2:30 pm, but we can work with you to set up a time that works if that
isn't convenient. We do work weekends too at no extra charge, so let us know if that is something you prefer.
And, if the job requires two days, we like to schedule both days at once so you are on the calendar and we can get
your job finished faster.
Q: Can I use
your service as a tax write-off?
In many cases you can, but as always check with your tax advisor. If we are organizing any space, like a home office, that
is used for work or a business, it can.
Are there any former clients I can contact?
Yes. We can provide you with references so you may speak with former clients to get a feel of what we do first hand.
We are also listed on Yelp.com and Angie's List- both provide reviews that were posted by clients.